Terms And Conditions

Minimum Order: Orders totaling under $50 before shipping will be charged a $10 handling fee. Order more to save more!

Pricing: Prices are based on orders being shipped at one time to one destination. Prices are subject to change. You will always be notified of any changes at time of order.

Orders: Please allow 12-24 hours to process all orders from time of receipt.

Back Orders: We try to avoid backorder situations, but if it occurs, we will take your order and then call you as soon as the product is again available.

Special Orders: All special orders cannot be returned.

International Shipping: All orders are (EX WORKS) FACILITY, unless otherwise agreed.

Delivery Times: Orders received for in-stock items will ship in 24 hours once an order is approved during normal business hours M-F. In-transit times depend on the zone the package is being delivered too. Average delivery times are 1- 5 days.

Shipping Cost: Small orders are shipped prepay and bill. Truck (LTL) orders can be shipped prepaid and add, collect or billed directly to you. When we prepay and add. When you specify a carrier, we do not prepay and add, but have the trucker bill either you or your customer directly. If you have a better deal with a certain trucker than we do, we encourage you to specify the best routing and billing for you. Freight terms on shipments of non-stock orders must be settled at time of quotation and confirmed upon placement of orders. Inside, lift gate, or residential common carrier deliveries may incur additional delivery costs. If you need a faster shipping method such as 2-Day Air or Over Night Shipping please give us a call at 813 242 6995 so we may help with your request.

Freight Claims: All merchandise should be thoroughly inspected by the customer upon receipt. If any shipping damage is found, it is the customer’s responsibility to file a claim with the carrier. All claims to the carrier must be made within three days of receipt of goods, supported by a bill of lading and invoice.

Order Tracking: Order Receipt Confirmation by Email- This will be the e-mail you receive concerning your order after it has been placed. When you submit an order, the information that you entered will be sent back to you to confirm that the information is correct.

Restocking Charge: We are happy to accept returns on stock items for reasons other than unsatisfactory quality. However, there are expenses such as repacking, inventory adjustment and account adjustment. We, therefore, must charge a restocking fee of Twenty percent (20 %). Call for a return authorization number within 30 days to make a return.

Return Materials: Before returning any items to us, you must first call customer service at 813 242 6995 for a return materials authorization (RMA#) number. Any items returned without an RMA number will be refused. CLICK FOR COPY OF RMA FORM HERE.

Cancellations: Special ordered merchandise cannot be cancelled. Cancellation of standard item orders must be received prior to shipment of goods. We cannot cancel an order once it has shipped.

Limitation of Liability: WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR INJURIES CAUSED BY THE USE OF PRODUCTS SOLD BY Quick Pak Inc. WE WILL NOT BE LIABLE FOR INJURY, LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY EXCEPT AS EXPRESSLY PROVIDED HEREIN. IN NO EVENT SHALL Quick Pak Inc, ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL, LEGAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT SOLD. YOU AGREE THAT THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO Quick Pak Inc ARISING FROM ANY PRODUCT SOLD ON THE quickpakinc.com SITE OR OTHERWISE SHALL BE THE PRICE OF THE PRODUCT ORDERED. UNDER NO CIRCUMSTANCES WILL Quick Pak Inc OR ITS EMPLOYEES BE LIABLE FOR ANY VIOLATION OF THE LAW IN RELATION TO PRODUCTS SOLD. WE ARE NOT RESPONSIBLE FOR TYPOS AND MISPRINTS OF PRODUCT NAMES AND DESCRIPTIONS. IF YOU FEEL THERE IS A DISCREPANCIES IN THE PRODUCT NAME OR DESCRIPTIONS PLEASE CALL FOR COMPLETE NAMES, DESCRIPTIONS, AND FEATURES OF PRODUCTS.

Fraud Protection Policy: Fraud Protection/Credit Card Security- Here at Quick Pak Inc.com we have taken steps to deter fraudulent credit card use. As part of our fraud protection program, we ask that customers make sure that their billing name and address match those on the credit card. If you have a shipping address that is different than your billing address, please notify your card issuer and make sure this information is on file. Having an alternate shipping address is becoming common practice, and your card issuer should be happy to help you in this regard. Just let them know that you are placing orders via the Internet and would like this alternate address. This will help speed your order along. If an order is flagged as potential fraud because the order address does not match, the order will be delayed. We will then follow-up on the order by phoning the number listed on the order form and by speaking with the card issuer. We will make every attempt to reach you and clarify the situation.

About Quick Pak

Quick Pak Inc is a solutions-driven supplier of industrial packaging equipment and supplies, as well as a provider of best-in-class equipment service for our customers.

Copyright © 2017 QuickPak, Inc. All rights reserved.  |  Phone: 813.242.6995
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