We are happy to accept returns on stock items for reasons other than unsatisfactory quality. However, there are expenses such as repacking, inventory adjustment and account adjustment. We, therefore, must charge a restocking fee of Twenty percent (20 %). Call for a return authorization number within 30 days to make a return.
Before returning any items to us, you must first call customer service at 813 242 6995 for a return materials authorization (RMA#) number. Any items returned without an RMA number will be refused. CLICK FOR COPY OF RMA FORM HERE.
Special ordered merchandise cannot be cancelled. Cancellation of standard item orders must be received prior to shipment of goods. We cannot cancel an order once it has shipped.