Restocking Charge:
We are happy to accept returns on stock items for reasons other than unsatisfactory quality. However, there are expenses such as repacking, inventory adjustment and account adjustment. We, therefore, must charge a restocking fee of Twenty percent (20 %). Call for a return authorization number within 30 days to make a return.
Return Materials:
Before returning any items to us, you must first call customer service at 813 242 6995 for a return materials authorization (RMA#) number. Any items returned without an RMA number will be refused.
Cancellations:
Special ordered merchandise cannot be cancelled. Cancellation of standard item orders must be received prior to shipment of goods. We cannot cancel an order once it has shipped.