​Field Service from Quick Pak Inc

As the tip of the spear for Quick Pak Inc, the Field Service team goes above and beyond what’s generally considered field service. Our subject matter experts who make up this team come from many manufacturing arenas, bringing years of experience in industrial packaging. These specialists in the general blocking and tackling of technical service work such as scheduled visits, material disposition, and troubleshooting calls. They also support and offer:

Providing customer (external) training.

Supporting the corporate lab in troubleshooting efforts on materials.

Working with engineers to understand a customer’s packaging machinery.

Performing plant and machine audits at our customers’ facilities to identify potential improvements.

Acting as a resource for information about suppliers and machine manufacturers that can improve our customers’ efficiencies and output.

Learn how this traveling team of experts can boost your operations to become more efficient and sustainable so you can produce the highest quality packaging possible.

GET MORE EFFICIENT:

Visits from the Field Service team help manufacturers ensure their supply chain is running at peak efficiency, which can dramatically increase output. The team will examine an entire packaging line and offer ideas to maximize efficiencies and output. Suggestions as simple as maximizing material roll size and staging with the appropriate roll handling equipment, packaging material reductions where possible, or alternate machine part design can substantially improve manufacturing efficiencies and up time.

Providing local service and building relationships with our customers’ manufacturing personnel paves the way for open and candid communication and yields real time feedback on material performance and the customers’ needs. This allows Quick Pak to provide service tailored to an individual customer and focus on their operation specifically.

GET MORE SUSTAINABLE:

The Field Service team consistently promotes Quick Pak’s sustainability efforts and encourages our customers to follow suit to support the mission of a better future. Our experts are working to understand how best to enable existing machinery to run up-and-coming sustainable structures. They also partner with the OEM’s to find solutions for materials that are historically not the most efficient to run on packaging machinery. Together they identify tradeoffs and other factors that might increase cost or decrease speed and propose solutions to eliminate these roadblocks.

Reducing waste is the first stop on our journey toward sustainability. The Field Service team reinforces a customer’s sustainability efforts by suggesting manufacturing techniques that can help lessen lost materials and waste.